What we do
We are research and consulting professionals, specialized in the field of telecommunications.
ICR (InfoCom Research, Inc.) was incorporated along with the establishment of NTT (Nippon Telegraph and Telephone Corporation) in 1985, and celebrated its 35th anniversary in June 2020. Ever since its origination back in 1985, ICR has been dedicated to helping customers solve their ICT-related problems by serving as a think tank specialized in the field of telecommunications.
ICR’s Strengths
With the wealth of expertise we have established in research and consulting over the years, we offer multifaceted support to bolster our customers’ business operations.

Research
ICT is now an indispensable tool and an essential part of the business infrastructure in all industries. Leveraging ICT to the greatest effect to help business develop and grow requires research based on objective methodologies, and present state analyses backed by experience. At ICR, we combine pinpoint analysis with research that helps to solve our customers’ problems.
Our main services
- Market research
- Social research
- Technological research
- Research on laws and regulations
- Research on international trends
- Industry trend analysis
Consulting
Society is now changing at an extremely rapid pace, and ICT has become an essential element to overcoming business challenges. With increasing future uncertainty in the business environment, it is imperative to not only find solutions to problems that have surfaced, but to also anticipate potential problems that could arise in the future and find solutions to them in advance.
As a think tank in the field of telecommunications, ICR forecasts future trends based on an accumulation of knowledge about the circumstances surrounding ICT-related events and issues over time. With our consulting services we help customers anticipate the ICT trends we have foreseen, and help their businesses achieve further growth.
Our main services
- Management consulting
- Business strategy consulting
- Business consulting
- Sourcing, providing support for sourcing & investment/alliance considerations
- Developing services products
- Policymaking & providing recommendations
- ICT strategy & planning
- ICT infrastructure consulting
- ICT systems consulting
- ICT management consulting
Sharing Economy Consulting Services

We pool the resources of various individuals and groups connected to the sharing economy to solve common problems and maximize the benefits to every party involved. In the case of local government agencies, our services offer streamlined support from resident opinion surveys to plan formulation, securing budgets, and verifying the final results.
Research Reports
We conduct surveys and analysis on a broad range of topics related to the ICT industry, and publish our findings in reports.
ICT Economic Analysis

We create ICT-related economic indicators to visualize the effects of ICT industry on Japan’s macroeconomy and each specific industry. We then analyze these indicators and publish the results in the InfoCom ICT Economic Report.
ICT Trends & Statistics

As members-only information services, we publish two types of reports—the monthly T&S World Trend Report (the “T” in “T&S” stands for “trends” and the “S” stands for Statistics) and the biannual World Data Book. We are continuously providing valuable information, including noteworthy trends in the global ICT market and analysis on those trends, as well as timely market data, and more.
Research Papers

We aim to publish inventive research findings related to telecommunications while also contributing to the development of society in Japan. Twice each year we publish research papers that include the writers’ very own unique knowledge and recommendations.
ICR Newsletter

From their own unique perspectives, researchers analyze the latest trends in ICT both in Japan and internationally and publish their findings in online media format.